Challenges
Extensive inventory management, unable to view carton-level inventory data; the original SaaS system could not meet carton inventory management needs.
Multi-platform order data (e.g., Trendyol, Noon, Amazon) was not fully integrated into the system, leading to order fulfillment efficiency issues.
Chaotic data permissions, non-transparent new product allocation and claiming mechanisms, leading to low operational collaboration efficiency, duplicate claims, unclear data ownership, etc.
Procurement, first-leg, and logistics cost allocation relied on manual processes, complex calculations, difficulty in accurately accounting for single-item profit, and long reconciliation cycles.
Fragmented system functions; modules like transfer orders, unboxing tasks, wave management operated independently, lacking unified task scheduling and process visualization.
Solution
Channel Integration
Required seamless integration of order, inventory, and listing data with platforms such as Amazon, Noon, Trendyol, eBay, Walmart, Shopee, TikTok, etc., supporting collaborative shipping between overseas and local warehouses.
Value & Benefits
Binjiang's Omni-channel Order Management Middle Platform provided a customized solution for the Middle East market characteristics, achieving full-process digitalization from order aggregation, logistics matching to financial reconciliation, thoroughly solving operational pain points. Key indicators achieved a qualitative leap, driving the enterprise from‘chaotic management’to‘orderly growth’.